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Empleo de Partner Manager
Facebook en Buenos Aires - CF

Descripción del puesto de trabajo

Partner Manager - SMB

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook's mission is to give people the power to build community and bring the world closer together. The SMB team contributes directly to this mission by connecting every small business in the world with their customers on Facebook, and then helping them grow through solutions like pages, advertising, and offers. We succeed when we help our customers grow their business. Advertising agencies of all sizes play a key role in helping small and medium businesses find success on Facebook. This position will be directly responsible for enabling key agency partners to drive results for their customers – through consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy within agencies coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a enthusiasm for helping others achieve results. This position is based in our Buenos Aires office.

Responsibilities

  • Become an expert in Facebook’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs

  • Provide dedicated account management to strategic agency accounts

  • Develop and implement programs to improve the agency experience

  • Consult and coach agencies to achieve greater results on Facebook

  • Troubleshoot and resolve issues in a timely manner

  • Identify opportunities to improve ad products and the customer experience

  • Work cross-functionally within sales and other Facebook organizations to drive revenue and increase customer satisfaction

Minimum Qualifications

  • BA or BS degree or equivalent experience

  • 5+ years of media sales and support experience - agency, online advertising and marketing experience preferred

  • Ability to think high-level about product strategy and vision

  • Strong communication skills, comfortable in engaging communication on any level and be able to clearly articulate design decisions

  • Enthusiasm for ensuring world-class customer service and delighting clients

  • Strong sense of team building

  • Interest and understanding of social technologies and their role in marketing brands

We're proud to be the #1 Best Place to Work on Glassdoor's Employees' Choice awards. Learn more: www.fb.careers/fb1

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Recomiendan la empresa a un amigo



  • Hace más de 1 año

    Excelente empresa y buenísima forma de trabajo

    Programador Web

    Buenos Aires, CF


    Pros: Esta empresa es muy motivadora y acompañante en términos laborales, a demás de brindar un sueldo elevado y beneficios muy importantes para la vida cotidiana

    Contras: Esta empresa no tiene nada de negativo ya que es una multinacional de las más importantes y su funcionalidad es realmente brillante y especial.

    ¿Recomienda a la empresa?: Si