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Empleo de Customer Engineer, Google Cloud Platform
Google en Buenos Aires - CF

Descripción del puesto de trabajo

Customer Engineer, Google Cloud Platform

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud Platform is a set of modular cloud-based services that allow you to create anything from simple websites to complex applications. It externalizes the best of how we run the world's largest SaaS company and makes our infrastructure, software and processes available to all. Google Cloud Platform delivers the full promise of the public cloud - on-demand provisioning of infinite capacity running on world-class infrastructure without any upfront commitment.

Traditional developers are just now discovering the unique power and instant scale made available to them through Google Cloud Platform -- Compute Engine, App Engine, Container Engine, BigQuery, Cloud Storage and more. Regardless of size, businesses can move from start-ups to household names overnight, with almost no infrastructure costs. Whole new industries and solution spaces are being defined and developed right now and cloud services are leveling the playing field across the board.

We're on a mission to completely change the world of enterprise computing, and you'll not only have a front-row seat for the action -- you'll be helping shape and execute the strategies to help customers "go Google" for their core business. You will become a trusted advisor to our clients and prospects, and help them get as much value out of our Platform as possible. You are also a strong ally to our Sales Googlers, using both technical and business skills to move the agreement forward as efficiently as possible. You will optimize for growth and ensure customer success by providing services to our clients.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.


  • Use your technical expertise to help a client determine if Google Cloud Platform is right for them.
  • Work with the Sales team to identify and qualify Platform opportunities through a formal business process. Conduct full technical discovery, identifying pain points, business and technical requirements, “as is” and “to be” scenarios and architect client solutions to meet gathered requirements.
  • Take full responsibility for the technical aspects of the business cycle including introductory meetings, supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of additional supporting technical resources. Identify and handle key customer technical objections, prescriptively guiding them to success.
  • Prepare and deliver product messaging in an effort to highlight Google Cloud Platform value proposition and unique differentiators, using whiteboarding, slide presentations, product demonstrations, white papers, trial management and RFI response documents.
  • Work hands-on with Google's Cloud Platform products to demonstrate and prototype integrations in customer/partner environments. Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution, providing “best practice” advice to customers to optimize Google Cloud Platform effectiveness.


Minimum qualifications:
* Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.
* 5 years of experience serving in the capacity of a technical sales engineer in a cloud computing environment or equivalent experience in a customer facing role (including working as a member of a professional services or systems engineering team).
* Ability to speak and write in Spanish and English fluently and idiomatically.

Preferred qualifications:
* Master's degree in Computer Science or other technical field with experience with Big Data, PaaS, and IaaS technologies.
* Experience in and understanding of data and information management - especially as it relates to Big Data trends and issues within businesses; hands-on experience using and/or managing databases. Know your way around Map Reduce, Hadoop, Spark, Flume, Hive, Impala, SparkSQL, BigQuery.
* Experience architecting and developing software for scalable, distributed systems.
* Working knowledge of Linux, Web 2.0 development platforms, solutions and related technologies (HTTP, Basic/NTLM, sessions, XML/XSLT/XHTML/HTML), understanding of DNS, TCP, Firewalls, Proxy Servers, DMZ, Load Balancing, VPN, VPC).
* Web application development and integration. Software development platforms and solutions to include J2EE, Java servlets, JavaScript, Python, Go, PHP, ASP, CGI, AJAX.
* Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT Technology space.

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Recomiendan la empresa a un amigo

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